Scope

Responsible body in terms of data protection laws and website operator of www.relax-cottage.com is:

DMVE S.à r.l.
Dominique Vervoort

8A, Op der Haart
L-9999 Wemperhardt

info@relax-cottage.com
DE-Tel.: +49 (0) 6561 69 77 360
LUX-Tel.: +352 20 600 808

Commercial register no. B179210
Value added tax identification number: LU26349252

This privacy policy is intended to inform the users of this website in accordance with the statutory provisions about the nature, scope and purpose of the collection and use of personal data by the website operator.

We take your privacy very seriously and treat your personal data confidentially and in accordance with the applicable data protection regulations, as well as this privacy policy.

Personal data collection and purpose

Personal data is information about your personal or factual circumstances, i.e. all information that relates to an identifiable natural person. This includes, for example, your surname and first name, your address, your telephone number, your e-mail address and other possible personal details.

Your data is collected in part because you provide it to us voluntarily. This is the case, for example, when you enter data in a contact form or send us an e-mail.

Other data is collected automatically by IT systems when visiting the website. This is mainly technical data (e.g. internet browser, operating system or time of page view). The collection of this data takes place automatically as soon as you visit our website.

Personal data will only be requested, processed and used to the extent necessary to provide the service you have requested.

Handling personal data

We only handle personal data insofar as this is possible in accordance with data protection regulations. We do not pass on your personal data to third parties unless you have expressly consented to the passing on of data or we are obliged to pass on data due to legal provisions and/or official orders.

Access data

When you call up our website, the browser of your end device automatically sends information to the server of our website. This information is temporarily stored in a so-called server log file. The following information is collected without your intervention and stored until automated deletion:

  • IP address of the requesting computer
  • Date and time of access
  • Name and URL of the accessed file
  • Website from which the access was made (referrer URL)
  • Browser used and, if applicable, the operating system of your computer

The aforementioned data will be processed by us for the following purposes:

  • Ensuring a smooth connection of the website
  • Ensuring a comfortable use of our website
  • Evaluation of system security and stability
  • Evaluation for statistical purposes

The legal basis for data processing is Art. 6 para. 1 p. 1 lit. f DSGVO. Our legitimate interest follows from the purposes for data collection listed above. This collected data cannot be assigned to specific persons by the website operator and the data will not be merged with other data sources to draw conclusions about your person. However, we reserve the right to check the server log files retrospectively if we become aware of specific indications of unlawful use.

Cookies

This website uses cookies. These are small text files that are stored on your terminal device and accessed by your browser. There are two types of cookies that can be used: Session and permanent cookies. Session cookies are only valid for a limited time for a specific visit. They are deleted from your computer as soon as the browser is closed. Permanent cookies remain on your computer even after the browser is closed. Cookies cannot read any information on your hard drive and cannot identify you personally, but they do recognize your browser. Cookies do not cause any damage to your terminal device, do not contain viruses, Trojans or other malware. The use of cookies increases the usability and security of this website.

You can set common browsers so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. When deactivating cookies, the functionality of this website may be limited.

Contact details

If you contact the website operator using the contact options provided, your details will be stored so that they can be used to process and respond to your inquiry. Without your consent, this data will not be disclosed to third parties. The collected personal data will be deleted after completion of your request.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc (“Google”). Google Analytics uses so-called “cookies”. The information generated by the cookie about your use of this website will be transmitted to and stored by Google on servers in the United States. In the event that IP anonymization is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. IP anonymization is active on this website. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google. You can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link:https://tools.google.com/dlpage/gaoptout?hl=de . General information on Google data protection can be found at https://www.google.de/intl/de/policies/privacy/.

This website uses Google Analytics demographic reports, which use data from Google interest-based advertising and third-party visitor data (e.g., age, gender, and interests). This data is not traceable to a specific person and can be disabled at any time via the ad settings.

Newsletter

When registering for our newsletter, the data entered by the website visitor is used exclusively for the purpose of using the newsletter service.

The data that is entered into the input mask as part of the registration process is collected. These are: Salutation, name, e-mail address. Further data will not be collected. The data is used exclusively for sending the newsletter and is not passed on to third parties.

You can revoke your consent to the storage of your personal data and its use for the newsletter dispatch by the website operator at any time. In each newsletter you will find a link to this effect. In addition, the revocation can be made by unsubscribing from the newsletter on the website, as well as via the other contact options provided on the website.

Duration of data storage

We adhere to the principles of data avoidance and data economy. We therefore only store your personal data for as long as is necessary to achieve the purposes stated herein or as stipulated by the various storage periods provided for by law. After the respective purpose has ceased to exist or these periods have expired, the corresponding data will be routinely blocked or deleted in accordance with the statutory provisions.

Rights of the user: information, correction, blocking, deletion and objection

As a user, you can request information free of charge about what personal data has been stored about you. Provided that your request does not conflict with a legal obligation to store data, you have a right to have incorrect data corrected and to have your personal data blocked or deleted.

You can make changes or revoke consent by notifying us accordingly with effect for the future.

Change of our privacy policy

We reserve the right to occasionally adapt this data protection declaration so that it always complies with the current legal requirements or in order to implement changes to our services in the data protection declaration. The new privacy policy will then apply to your next visit.

Discover our Last-Minute offers!

Enjoy the premium atmosphere as well as the special inclusive services set to make this vacation so unforgettable. This is what an overnight stay in a class of its own feels like! Moments of happiness are guaranteed during this unique break. Whichever of our special wellness suites you choose, you and your partner are set to experience something extraordinary. Let yourself be pampered, enjoy time together in a Relax Cottage.

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